Return & Refund Policy
At Solo Check™, we stand behind the quality of our product. If you are unsatisfied with your purchase, we’re here to help.
- 30-Day Return Window
You may return your Solo Check™ tool within 30 days of delivery for a full refund, provided the item is:
- Unused
- In its original condition
- Returned in original packaging
- How to Initiate a Return
To request a return, please get in touch with us.
Include your order number and reason for return. We will provide return instructions and a return authorization number.
- Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we make an error with your order. We recommend using a trackable shipping method to ensure your return is received.
- Refunds
Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds will be issued using your original payment method.
Please note:
- Shipping fees (if any) are non-refundable
- Refund timing may vary based on your payment provider
- Exchanges & Replacements
We do not offer direct product exchanges. If you received a damaged or defective item, please contact us immediately, and we will arrange a replacement at no cost.
- Non-Returnable Items
Used items or returns requested more than 30 days after delivery will not be accepted unless the product is proven defective.
Questions?
If you have questions regarding your return, feel free to reach out.
